Jogos em Miniclip.com

Aqua Energizer Help

Requirements

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Technical Advice

I am trying to play this game on Miniclip.com but it is not loading/working?

This game is made in Flash 8 if you do not have the latest plugin on your computer you will not be able to play the game. You can download the latest Flash Plugin here http://www.miniclip.com/games/en/requirements.php . Once you are on the page simply click on Flash Plugin and follow the onscreen instructions to download the latest plugin.

If I am stuck on a level in one of the games is there anywhere I can get help?

Yes, we have a Games Forum (http://forums.miniclip.com/) where you can get help and tips on your favourite games.

I would like to report a bug in a game or on the website?

Please email bugs@miniclip.com with details of the bug and if possible a screen shot of the problem.

How is my Membership status activated after I pay for a Membership?

Immediately after your purchase of a Membership your username and account will instantly and automatically be upgraded to Membership status!

How do I purchase a premium download game?

• Click the purchase link in the game menu, this will open the Miniclip Store shopping cart.
• Select your preferred payment method and check that your geographical location is correct. (card type is chosen here)
• Enter your Billing Address and click Next
• Enter the required information for selected payment method.
• When you have completed your purchase, you will be shown a receipt and confirmation online and also receive an email receipt confirming your purchase. You should print AND save the confirmation receipt and email. The confirmation receipt will also include links to download the game..

How do I purchase an online subscription to a game or Sketch Star?

• Click the purchase link for the desired length of Membership in the game or Sketch Star menu, this will open the Miniclip Store shopping cart.
• Select your preferred payment method and check that your geographical location is correct. (card type is chosen here)
• Enter your Billing Address and click Next
• Enter the required information for selected payment method.
• When you have completed your purchase, you will be shown a receipt and confirmation online and also receive an email receipt confirming your purchase. You should print AND save the receipt and email. The confirmation email receipt will also include links to direct you to your subscription game or Sketch Star if you are not already using it.
• Your username and account should now be instantly and automatically upgraded to Membership status and you should now have Membership access! If not then please refresh your browser or close your browser and re-open it for the upgrade to take effect. If you have any problem with this then please use the form below to contact our customer support team who will fix this for you.

What should I know before I download or purchase a premium game or subscription?

We recommend that you:

1. Check the System Requirements of the game you are interested in to ensure it will work on your computer.
2. Remember that you will need to connect to the Internet to download or play the game.
3. If you use spam-filtering technology on your email, be sure to add [email address here] to your address book so you can receive your order confirmation email from Miniclip Store. Add this address to your list: noreply@miniclip.com

I bought a game from miniclip.com and when I downloaded the file it was O kb what should I do?

If this happens please try the following: 1) If you have a firewall / anti virus software on your computer you will need to temporarily disable this whilst you download the file. 2) Alternatively you could try to download the .zip version instead of the .exe version. 3) Finally, if neither of these work email store@miniclip.com with your transaction ID, full name and the email address you used when purchasing the game.

How do I access a premium game that I have purchased?

Click on the download link in the online page after you purchase or click on the link in your email confirmation receipt to download the game. If you cannot find your email confirmation receipt then check your bulk or junk email folders to find it.

What if I don’t receive an email confirmation with my download link to my game?

If you cannot find your email confirmation receipt then check your bulk or junk email folders to find it.

How do I cancel a Membership?

You can easily cancel your membership subscriptions at anytime by simply replying to the email receipt that we send you requesting that your Membership subscription is cancelled. It's that simple! If you cannot find your email receipt then simply email us from the email address you register for your login, along with your username and your wish to end your Membership subscription.

I have closed the page displaying my game receipt before noting the details or downloading the game; what should I do?

Please do not attempt to purchase the game again. If you have already made a successful transaction, you will be sent an order confirmation message to the email address entered during the ordering process. This will contain all the order information and download links required. Please check that our email receipt is not in your spam or junk folders on your email program. If you do not receive your email within 48 hours of placing your order, please contact our Customer Support Team using the contact form below

What should I do if I have mistakenly ordered the wrong game/two copies of the same game?

No problem! We are happy to assist you in this matter. Please use our form below to contact our Customer Support Team.

I bought a game from miniclip.com but I didn’t receive the download what should I do?

After you completed your purchase you should have been given the option to download the .exe or .zip of your game, if you've closed the window, or this didn't work don't worry you will be sent an email with the download link to your game. If you have any problems please email store@miniclip.com with your transaction ID, full name and the email address you used when purchasing the game.

Can I buy a game from the store and play it on a Mac?

Miniclip downloadable games are not supported on Mac's.

I have ordered the game but haven't received my order confirmation where can I find it?

Please do not attempt to order the game again. First, check any spam or junk folders on your email program. If you do not receive your email within 48 hours of placing your order, please the form below to contact our Customer Support Team.

How do I end my Discpool membership?

To end your membership with Discpool please send a email with your last membership receipt attached to discpool@miniclip.com As soon as we confirm your details we will end your subscription.

I click on the download link and it takes me back to the Miniclip homepage?

If this happens please email store@miniclip.com with your transaction ID, full name and the email address you used when purchasing the game.